Internet access too expensive? Need a computer? or $$ help?

Having trouble with affordable internet access?

It’s a common problem.

Free and low cost broadband internet

The North Carolina Department of Information Technology is providing a comprehensive list of internet and mobile service providers that offer free or low cost Internet service at this time:

https://www.ncbroadband.gov/covid19broadband/

You should contact the companies, or look at their websites for COVID-19 response information. Many are offering expanded benefits like free data or international calls.

Lifeline

Lifeline is a program for people participating in many federal programs or who have income at or below 133% of the federal poverty level. This allows you to get a mobile phone or landline. Mobile plans include data (typically around 3 GB). Right now, most providers are offering additional data at no charge.

https://www.lifeline.org/

Avoiding disconnection

Most providers have signed the FCC Keep America Connected Pledge stating that providers will

• Waive late fees
• Will not disconnect service for lack of payment
• Provide open public wifi hotspots
• Note: If you cannot pay your bill, you must contact your service provider  in order to avoid disconnection or late fees.

Getting a computer

Students and faculty can borrow laptop computers and other devices from the NC State Libraries at no charge. They will ship the computer to you.

https://www.lib.ncsu.edu/coronavirus-response/technology-services#skip-banner/

Pack Essentials

Need financial help? If you cannot afford internet access you need, please fill out an application for the DASA Pack Essentials program – the student emergency fund can often help pay for technology, food, utilities, housing and other critical needs.

https://dasa.ncsu.edu/pack-essentials/

Need Help?

We’re glad to help you find resources and provide technology suggestions. Contact Sciences IT at help@sciences.ncsu.edu